“Talk the talk, walk the walk,” is a common expression businesses use it to encourage leaders and employees to live the company brand in every aspect of their work. But for team members to support the company brand, they must understand it. This means businesses must teach and coach employees to be brand ambassadors. Here’s how to do it with online training.

As a small business owner or trainer, if you use an online training software system it's important to monitor employees' learning activities. If your online training software makes these completion reports available in Excel format, you can easily use filters to quickly check employees' progress toward completion.

As a trucking company, are you part of the 10% or the 85%?

Many people think microlearning is like a large pizza. You take one topic and cut it into slices of information. Employees get a piece at a time, and eventually, they’ll have the whole topic.

Did you know you can manage and train employees using charts and graphs to tell business stories? Years ago I read a book, Managing by Storying Around, that dramatically changed my thinking about managing and working with employees. I learned that stories usually are more effective in training and coaching employees than emails, memos or newsletters.

Employees want continuous training at work. If they don’t get the coaching and learning experiences they’re seeking they won’t hesitate to look around for other employers who will meet their needs. So, why not provide the new knowledge and skills they want? You’ll end up with higher quality workers. And employees will be more satisfied and willing to stay on the job. Here are seven things you need to do.

During a team meeting, when you announce that’s it’s time for compliance training to meet certification, regulation or professional requirements, how do your employees respond? Do you hear groans or sighs, or see head-shaking and eye-rolls? You’re not alone. Usually required employee training is, well to be honest, boring. But it doesn’t have to be. Surprise employees with compliance training that’s fun, interesting and effective. And it’s easy to set up.

Do your employees consider customers as an annoying interruption or an opportunity to make successful connections for your business?

“Colors have meaning,” design experts say. Are you using the right colors when designing online training modules for employees?

Business owners know that training helps employees do their job better. But employees also seek learning experiences that help them grow professionally.