Online training is a great way to coach and teach employees the knowledge and skills they need to do their job and support your business. But you need to make the training modules interesting and entertaining to capture associates’ attention and help them remember what they hear. Follow these simple tips to help you record audio for online training modules.
Welcome to Training with Eaze, a blog designed to assist you in creating amazing online training programs. If you’ve never set up an online training program, want tips on providing better training, or perhaps training is not your full-time job but one of many other tasks you handle, this blog is here to help you.
As a small business owner, have you ever decided not to hire a job applicant who had the knowledge and abilities (hard skills) you needed, but struggled to communicate effectively (soft skills)? You’re not alone. More than 90 percent of businesses rate soft skills as a critical priority when hiring new team members.
Topics: online training
In the hospitality field, work can be both exhilarating and exhausting! Every day businesses have opportunities to surprise and delight customers. Providing amazing customer service depends on an excellent team of workers who are trained to know what to do and how to it. Sound time-consuming? It doesn’t have to be. Here are four ways hospitality businesses can use online training to develop exceptional employees.
A common complaint about employee training is that it’s boring and irrelevant. Research shows that employees are strongly interested in coaching and training, but they want the information to be short, appealing and fit their job. Review the following tips to improve employee training for your small business.
Many businesses find it easier to provide coffee for employees than to develop training programs, a talent magazine reported several years ago. Historically, when new employees joined a small business, they worked alongside senior team members to learn job responsibilities. But today nearly half of younger employees won’t accept a new job unless the business provides continuous training programs and professional growth opportunities.
Topics: Benefits of Online Training
Small businesses are discovering the benefit of online training software for employee training. The right software can make it easy to create modules to coach employees and teach them important information and skills they need to do their jobs and help the business reach its goals. Designing modules with a mix of color, interesting text, graphs, videos, and audio can make the training material interesting. But incorporating the right photos into modules can make content memorable. Consider eight tips for choosing the right photos.
Topics: How To
Customer service often is defined by the customer’s experience. Happy customers are likely to return to make future purchases and recommend your business to others. Conversely, poor customer service can destroy your business. It’s especially true today where people are quick to use social media to post negative comments and ratings.
Small businesses often do things because they have to or because it’s the right thing to do. They take this same approach toward employee training. They try to train employees for their jobs, but they often fail to do it well because they don’t have a plan. Consider five reasons why small businesses should connect employee training to business goals.
As a small business owner, how do you define employee training? Is it word-of-mouth-training where employees are taught how to do their job as they go? Is it an employee handbook that tells them they need to know? Or, do you have a plan that incorporates both options when training employees?
Topics: Benefits of Online Training
As a small business, you may have first-class products and an excellent team of workers. But if you don’t have a top-notch sales team with a strong sales strategy, your business may struggle to survive. Developing an outstanding sales process doesn’t have to be difficult or time-consuming. Here’s how online training can seal the deal for your sales team.