Training with Eaze

Welcome to Training with Eaze, a blog designed to assist you in creating amazing online training programs. If you’ve never set up an online training program, want tips on providing better training, or perhaps training is not your full-time job but one of many other tasks you handle, this blog is here to help you.




Coleen Gowen

Coleen Gowen

Recent Posts

4 Ways to Help  Employees Improve Customer Experiences

Posted by Coleen Gowen on Aug 8, 2020 8:30:51 PM

Following the pandemic, life is different. More and more employees are working from remote offices. Relationships with customers are changing. Some may be permanent. Employees aren’t sure how to respond. Employers can help smooth these uncharted waters by defining the new normal for employees and customers. Focus on communicating with employees and teaching them the skills and knowledge they need to succeed in these uncertain times.

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Topics: online training

6 Tips for Communicating with Employees During Times of Uncertainty

Posted by Coleen Gowen on May 4, 2020 8:45:00 AM

Working remotely is no longer a perk or flexible option. Due to the coronavirus, it has become the norm for employees in almost every industry. Many employees today are juggling work, along with taking care of children, who are home due to closed schools or childcare services. It is unchartered territory that has left many employees feeling unsettled.

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Topics: online training

Online Employee Training Enhances Patient Experiences

Posted by Coleen Gowen on Feb 10, 2020 12:17:00 PM

If you run a medical office, clinic or dental practice, you count on your employees to be the face of your business. Their daily contacts with your customers help establish long term relationships with patients.

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Topics: eLearning

7 Tips for Small Businesses to Meet Generation Z’s Expectations for Great Training

Posted by Coleen Gowen on Jan 2, 2020 8:19:47 AM

Over 61 million young workers are flooding the labor force. Born after 1996, this newest group, called Generation Z, are rolling up their sleeves and want to make a difference for their employers. In return, they expect more than a paycheck. They want employers to provide training programs that will help them grow and develop professional skills. But not just any training will do. Gen Zers want training that captures their attention and fits their needs. Here are seven tips to create the training Generation Z employees want.

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Topics: online training

Why Use Photos to Enhance Employee Training Programs

Posted by Coleen Gowen on Oct 31, 2019 8:30:00 AM

Did you know that pictures are more effective than words in capturing employees’ attention with training programs?  As a society, we’re bombarded every day with the latest in creative media. Text now is boring. Here’s how to use photos to enhance your employee training program.

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Topics: online training

How Small Businesses Can Create Better Employee Training

Posted by Coleen Gowen on Oct 16, 2019 9:00:00 AM

Boring, irrelevant, dry, time-consuming.

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Topics: online training

Choosing Online Training Software to Teach and Coach Employees

Posted by Coleen Gowen on Jul 22, 2019 9:13:00 AM

Employee training: as a small business, you know it’s essential, and you know that workers want it. But often while running the company, you run out of time to teach and coach employees. If this describes your situation, using an online training system can help you reach your goals. Here’s what you need to know to find the right system.

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Topics: eLearning, LMS

Why Make Training a Priority for Telecom Employees?

Posted by Coleen Gowen on Jul 14, 2019 12:38:15 PM

Telecommunications industry employees spend their workday helping other people connect. They answer customer questions, provide advice, help develop new products and support your business operations. So, doesn’t make sense to keep your team members connected? Isn’t it important for you to provide employees with the latest information about products, upgrades, and trends?

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Topics: Benefits of Online Training, eLearning

Why Small Businesses Need a Strategy for Employee Training

Posted by Coleen Gowen on Jun 24, 2019 9:00:00 AM

For most businesses, success doesn’t just happen. Success requires a strategy that helps employees reach specific objectives. It also requires insight, a plan, and dedication to making ideas real.  This same strategy can be used to set up an effective employee training program.

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Topics: eLearning

4 Ways Small Businesses Can Engage Employees

Posted by Coleen Gowen on Jun 12, 2019 4:30:19 PM

As a small business owner or trainer, how often do you ask employees for ways you can help them do their job better?

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Topics: online training