When creating PowerPoint presentations for employee training, do you like to mix it up and use a variety of fonts, type sizes and colors to make the information look interesting? It’s a common practice, but one that can distract employees and cause them not to pay attention to the information or take it seriously. Here are four tips to help you use fonts to create effective training modules.

The demands of running a small business exceed most people’s understanding. The business is more than a name and a product. There are the daily struggles to sell products, engage employees, and generate money to keep the lights on.

If you own or work at a small nonprofit business, you know the satisfying experience of personally serving customers. But you also know the frustration of limited training resources for workers to develop new knowledge and critical skills to help the business.

Online training is a great way to coach and teach employees the knowledge and skills they need to do their job and support your business. But you need to make the training modules interesting and entertaining to capture associates’ attention and help them remember what they hear. Follow these simple tips to help you record audio for online training modules.

As a small business owner, have you ever decided not to hire a job applicant who had the knowledge and abilities (hard skills) you needed, but struggled to communicate effectively (soft skills)? You’re not alone. More than 90 percent of businesses rate soft skills as a critical priority when hiring new team members.

In the hospitality field, work can be both exhilarating and exhausting! Every day businesses have opportunities to surprise and delight customers. Providing amazing customer service depends on an excellent team of workers who are trained to know what to do and how to it. Sound time-consuming? It doesn’t have to be. Here are four ways hospitality businesses can use online training to develop exceptional employees.

A common complaint about employee training is that it’s boring and irrelevant. Research shows that employees are strongly interested in coaching and training, but they want the information to be short, appealing and fit their job. Review the following tips to improve employee training for your small business.

Many businesses find it easier to provide coffee for employees than to develop training programs, a talent magazine reported several years ago. Historically, when new employees joined a small business, they worked alongside senior team members to learn job responsibilities. But today nearly half of younger employees won’t accept a new job unless the business provides continuous training programs and professional growth opportunities.

Small businesses are discovering the benefit of online training software for employee training. The right software can make it easy to create modules to coach employees and teach them important information and skills they need to do their jobs and help the business reach its goals. Designing modules with a mix of color, interesting text, graphs, videos, and audio can make the training material interesting. But incorporating the right photos into modules can make content memorable. Consider eight tips for choosing the right photos.

Customer service often is defined by the customer’s experience. Happy customers are likely to return to make future purchases and recommend your business to others. Conversely, poor customer service can destroy your business. It’s especially true today where people are quick to use social media to post negative comments and ratings.